How the DealRefuge process works

Upload once, ship once, and clear the toughest inventory without tying up your team. Every lot runs through the same predictable flow.

Step 01

Upload manifest

Share your CSV or Excel file with model, storage, condition flags, and quantities. We review it the same day.

Step 02

Once approved, we email prepaid labels and packing guidance. Large lots can be scheduled for freight pickup.

Step 03

Technicians grade each device using our published rubric and capture photos for any exceptions.

Step 04

Payments run within 24 hours of grading along with the reconciliation file you can hand to finance.

•We parse the manifest into device families and grade candidates instantly
•Lot IDs are issued before the shipment leaves your dock for end-to-end tracking
•Rough pricing uses live demand data and historical yields to set expectations

Planning ahead? These ranges cover most inbound lots. We’ll call out anything unusual as soon as the manifest hits our queue.

5–25 devices • 2–3 days

25–100 devices • 3–5 days

100+ devices • 5–7 days

Upload a manifest or reach out—our intake team will get labels, ETAs, and documentation in motion today.

What we guarantee every lot

•Labels issued within four business hours (Mon–Fri)

•Testing turnaround matched to lot size with proactive updates

•Payment within 24 hours of grading completion (ACH, wire, or card)

•15% tolerance policy with return or renegotiation options

•Documented data handling and destruction upon request